FAQ

Does AyurDeva ship overseas?

No. We don't ship overseas just yet. But we are working on getting certified. Leave us your email address and we will let you know when we can ship internationally.

Where can I find ingredients list for all AyurDeva products?

All products on this website list all ingredients for each product. The AyurDeva range has all of the ingredients printed on the products packaging including our sunscreens which are not mandatory but we are totally transparent of what is in all of our products so we have all of the ingredients on pack.

Are AyurDeva products dematologically tested?

All AyurDeva products have been tested on friends and family. We care so only the best ingredients have been picked and combined to give you the most organic experience without the harmful side effects of chemicals, silicones and parabens. However, if you have allergies or sensitive skin, we advise that you read the ingredient labels, consult your GP and perform a patch test prior to product use.

What ingredients do you use in your preparation?

Our products are formulated with quality plant-derived ingredients, certified organics extracts and pure essential oils. Ingredient sources for all face skincare, body care and hair care products are highlighted in the ingredient listing on the product label and on our website product page with the following references: Certified Organic Source, Botanical Source, Essential Oil Component, Approved for Certified Organic Products.

Your products don’t have expiry dates. How long can I use them?

The AyurDeva face, body and hair care products are classified as ‘Cosmetic Skin Care’ products and by law do not require an expiry date. However, since there are no chemicals in the products, we recommend storing the products under 20degrees centigrade and recommend using the product within 3 months after opening.

Are your products tested on animals?

AyurDeva products are not tested on animals.

How do I track my order?

As soon as your order has left our warehouse, we’ll send you a shipping notification email to keep you in the loop. The email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website. Don’t worry if it doesn’t work immediately – it often takes up to 24 hours for it to be searchable in the Australia Post system.

How much does shipping cost?

We offer FREE standard shipping across Australia for orders over AUD $150. For orders under AUD $150, a flat rate of AUD $9.95 is charged for orders within in Australia.

Are the AyurDeva products fit for Vegans?

Ayurveda based products are generally gluten free. Almost all AyurVeda products are made from nuts and oils and as such are gluten free. The range based on Clarified butter however is a milk based product and therefore may not be suitable for Vegans. Please read product label carefully before you choose the products.

Do you use Palm Oil from sustainable sources?

We do not use Palm Oil directly in our products, however several ingredients are made using Palm Oil. For those ingredients we only use suppliers who are members of the Roundtable on Sustainable Palm Oil (visit www.rspo.org). This means that the only Palm Oil which is used in the supply chain to make Natural Instinct products is from sustainable sources.

How long does shipping take?

We use Australia Post eParcel service within Australia. Your order will be processed and dispatched within 5 business days. You will receive your parcel within 7-10 business days once your order has left our warehouse. *Please note that during our sale/promotional events, delivery may be longer than the specified delivery times above.

Do you require a signature on delivery?

Yes, all orders (within Australia and international) require a signature on delivery. If no one is available at the delivery address specified, a card will be left with details on where to pick up your parcel. We do not deliver to PO box addresses.

Are the AyurDeva products Gluten Free?

Ayurveda based products are generally gluten free. Almost all AyurVeda products are made from nuts and oils and as such are gluten free. The range based on Clarified butter however is a milk based product and therefore may not be suitable for people allergic to gluten. We recommend you consult your GP before use and also perform a patch test before uyou use the products.

Testimonials

The people are fabulous and very professional, shipping is always fast and the oils are amazing. I love all the oils I have purchased and will continue to buy more. They smell amazing and are so hydrating on my skin, they are absorbed really quickly and I can noticeably see the lines on my face have softened. I will not go back to chemical filled skin care products again.

Noora

Excellent customer service and amazing products!

Reggie

Love, Love the Kadhambari Manjish Night Oil
It smells wonderful and is not oily or greasy when applied. It makes my skin glow and feel healthy and revitalized. I would definitely recommend this to anyone who is looking for a way to renew the look of their skin! ~ Jackie

Jackie

The Best Skincare EVER
I started using your products a few months ago and added the Kadhamabari Essence of Ayurveda to my collection. I must confess I am loving it!!!My skin has a healthy glow and is absolutely blemish free-feeling and looking top notch at 62. I will NEVER leave ‘The Ayurdeva Family’

Maggie

Best Face Oil ever!!
I thought this oil must be too good to be true! But I was blown away by how great it is. I have been using it daily for 2 years now! My skin has never felt healthier. Unlike other products, it just gets better with every use.

Kate T
back to top